Report a Problem

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Problem Report Form:

Use the problem report form to report any issues with our software, whether you are evaluating the software or purchased it.

If we fail to resolve the issue via email, we'll call you and try to find out whether we can duplicate and resolve the issue. For licensing issues,

The more information you provide us, the better. The more details you provide us, the higher the chance of us resolve the problem in a timely manner. Otherwise we'll be exchanging emails until the dawn of tomorrow.

First Name

Last Name

Organization

Phone

Best Time to Call

E-Mail

Problem Description

Product

Version Number

Your License Number

Your Support Order Number (if any)

Operating System

ACT! Version Number
(when applicable)

The version number may be obtained from the Help->About Screen

ACT Version Number	ACT! Build Number

Outlook Version Number(when applicable)

The version number may be obtained from the Help->About Screen

Outlook Version Number
Outlook Build Number

Problem Category

If other, please state:

Problem Description

How Can we Duplicate the problem?

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